Your contract is ending
Business phone and broadband can usually be reviewed during the final three months of the current contract.
Phone & broadband for UK SMEs
Get your business connected. Properly.
Our business telecoms comparison helps you review business broadband deals, digital phone and connectivity options from participating providers. Compare available speeds, support, installation charges and full contract costs against how your business works. Availability depends on your premises, and we do not search the whole market.
Free review No obligation
When to take a look
The service is available to eligible businesses across the UK. Availability, expected speeds and suitable products depend on the premises.
Business phone and broadband can usually be reviewed during the final three months of the current contract.
Slow speeds, weak upload performance or unreliable service can disrupt cloud systems, calls, payments and everyday work.
The analogue landline retirement means businesses should plan for internet-based calling and check every device that uses the old phone line.
What we can review
Review available speeds, support, contract terms, security features and static-IP requirements for your premises.
Make and receive calls over an internet connection, with options for business numbers, call routing and multiple users.
Bring connectivity and calling together where a combined arrangement is the clearest fit for your business.
For businesses that depend heavily on connectivity, a leased line may offer dedicated bandwidth and stronger service commitments.
Choosing business broadband is about more than download speed. An owner-managed shop, office or trades business may also need dependable upload performance, business telephone numbers, VoIP call routing, Wi-Fi coverage and a suitable plan for moving away from analogue phone lines. SME Sorted reviews the available technologies and participating-provider options for each premises, including broadband-only, digital phone and combined services.
Planning for the landline switch-off starts with the equipment your business relies on. Check your phone numbers, card terminals, alarms and any other devices connected to the existing line, then agree a migration plan with your provider before making changes.
Additional business support
Our AI phone assistant is now part of Value-added services, alongside mobile-device charging for customer-facing venues.
Know the connection
These are guide figures rather than promises. The exact product, speed and migration route available to your business must be checked for its address.
Broadband carried over copper telephone wiring all the way from the exchange to your premises. Distance from the exchange has a large effect on performance.
Single Order Generic Ethernet Access: fibre runs to the street cabinet, then copper runs to the premises, without a traditional analogue phone service.
Fibre to the Cabinet: fibre reaches the street cabinet and the final connection to your premises uses copper.
Fibre to the Premises, also called Full Fibre: fibre-optic cable runs directly into the business premises, with no copper final leg.
Technology definitions and speed context: Openreach glossary, BT Wholesale SoGEA information and Openreach Full Fibre information.
The analogue switch-off
Traditional analogue calls are being replaced by internet-based calling. This does not mean every broadband connection stops on that date, but businesses should confirm their migration plan and check any equipment that relies on the old phone line.
How it works

A recent bill and contract details help confirm your supplier, services, costs and contract end date.
Availability and estimated speeds are checked against your address, then your phone and data requirements are considered.
SME Sorted can present up to three options where available. You decide whether any of them works for your business.
Practical guide
Work through our step-by-step phone, broadband and AI call-answering guide, then read what the UK landline switch-off means for small businesses.
Questions, answered
Clear explanations before any decision is made.
No. SME Sorted does not charge your business for the review or introduction. If you choose a solution, the provider may pay SME Sorted a commission.
The final three months of your current phone or broadband contract is normally the right time to compare the next arrangement. If you are already out of contract, you can request a review now.
Not simply because that date arrives. The retirement concerns BT's traditional analogue landline network. Your provider should explain how your phone service and any affected broadband product will migrate to an all-IP alternative such as digital voice, SoGEA or FTTP.
Tell the provider about every service connected to the phone line, including alarms, lift or door-entry systems, fax machines, payment terminals and emergency or monitoring equipment. Some devices may need replacing or reconfiguring.
Number porting is often possible, but it depends on the current and new providers. Do not cancel the existing service before the transfer plan and number-porting arrangements are confirmed.
Yes, where a UK business telephone number is being provisioned. You will normally be asked for the legal or trading details and a clear proof-of-address document. A recent utility bill is usually the simplest option, although an alternative document may be accepted after verification.
No. They are technology-level guide figures. The speeds available to your premises depend on location, network, line quality, package and provider. You should rely on the personalised estimate and contractual information supplied before ordering.
Ready when you are
Tell SME Sorted what you use now, when your contract ends and what needs to work better.