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Business water for local SMEs
Business Water Rates & Supplier Reviews in Devon & Cornwall
Get your business water sorted.
SME Sorted helps eligible businesses review their water and wastewater retail arrangements, understand the charges on their bills and explore available retailer options. The introduction is free, with no obligation to proceed; eligibility and any proposed agreement depend on the premises and provider.
Free review No obligation
Start with the essentials
What to review on your business water bill
Have a recent water or wastewater bill ready
Confirm the premises address, retailer, meter details where applicable, supply and wastewater charges, billing frequency and any fixed service charges. Check whether usage estimates match the business's operation and whether any meter-reading or billing questions need to be resolved before comparing offers.
Retailer choice
Can my business change water retailer?
Eligible non-household premises in England can choose among licensed business water retail suppliers. Switching normally concerns retail billing and customer service arrangements; the physical wholesale supply remains with the underlying network.
Eligibility is determined for the premises, and the position is different in Wales. Check Ofwat's eligibility guidance before proceeding.
When to take a look
When could a review help?
A review starts with your current arrangements and what your business needs.
Organise multiple premises
A business has multiple premises or wants a clearer account structure.
Review the service
Customer service, billing accuracy or retailer arrangements need reviewing.
Explore available options
The business wants to explore appropriate available options without assuming a saving.
How it works
What happens next?
Send an initial enquiry with details of your premises and what you want reviewed. Have a current business water or wastewater bill ready; SME Sorted will explain how to share any supporting information when responding.
SME Sorted can introduce a participating third-party retailer or intermediary where suitable. The choice and contract remain yours. SME Sorted does not supply water, promise savings or claim to search the whole market. Provider eligibility and terms apply.
Details are used to respond and arrange requested introductions, with information shared only where necessary and with your knowledge. Read our Privacy Policy. If you choose a solution, the provider may pay SME Sorted a commission.
Questions, answered
Clear answers before you start.
Can every business in Devon and Cornwall switch its water retailer?
Many eligible non-household premises in England can choose their retail supplier, but premises eligibility must be checked. The market rules differ for properties served by companies mainly in Wales.
Does changing retailer change my pipes and water supply?
Not normally. A change of business water retailer concerns retail services such as billing and account support rather than the underlying physical water network.
Does SME Sorted charge for the review?
No. SME Sorted does not charge your business for the review or introduction. If you choose a solution, the provider may pay SME Sorted a commission. No saving is guaranteed, and provider eligibility and terms apply.
Ready when you are
Let's review your business water.
Tell us about your premises and your current water or wastewater arrangements. SME Sorted will reply personally.